As an influential leader at BNY Mellon, The Investments Company for the World, Carol is a motivator of change and innovation — embracing, not fearing disruption — exemplified by her efforts in building a cross-functional Procurement and Real Estate operation to maximize shareholder value while addressing systemic risk, supporting environmental and diversity goals and continuously improving the delivery of services and support to enable clients to succeed.
Carol Britton was appointed Chief Operating Officer of Corporate Services in August, 2016, following three years of service as the company’s Chief Procurement and Real Estate Officer. In her new role Carol continues to lead a cross-functional team, including Global Procurement, General Services and Global Real Estate. As COO of Corporate Services, she also focuses on Third Party Governance (TPG), a key component of our Recovery and Resolution Plan, and continues to build out operations that contribute to the company’s financial strength, including the India Finance Global Delivery Center.
Carol oversees all BNY Mellon’s global procurement and corporate real estate activities. She is responsible for implementing strategies to manage annual addressable expenditures totaling approximately $2.9B and a global real estate portfolio totaling 15.1MM RSF across 230 locations. Under Carol’s management, products and services are strategically sourced by category, leveraging BNY Mellon’s scale.
Carol joined BNY Mellon in 2011 as Chief Procurement Officer, and in 2013 her role was expanded to include all real estate responsibilities. Prior to her appointment at BNY Mellon, she served as Senior Vice President, Chief Procurement Officer for Regions Financial.
Carol has a Master of Arts from Central Michigan University and earned her undergraduate degree from Michigan State University.
Within BNY Mellon Carol serves on the Corporate Operating Committee and the Executive Committee as Treasurer of BNY Mellon’s Women’s Initiatives Network. Externally, Carol serves on the University of Pittsburgh Advisory Board for the Center for Supply Chain Management, the Board of Trustees for God’s Love We Deliver and the Sourcing Executive Council for HFS Research. Carol has written and presented works at various venues such as: Sourcing Interests Group Global Summits, Procurement Leaders Next Decade Series and select roundtables of various industries and her co-authored article on LEED certification was recently published in Supply Chain Management Review.